AdriaScan is a global provider of passport/ID scanning solutions in the travel and hospitality industries. Since founding in 2006, we have implemented our solutions in over 3000 customers in more than 100 countries worldwide.
Our solutions are industry standard, and we are approved supplier of passport/ID scanning solutions for some of the largest hotel groups like AM Resorts, Palace Resorts, Xcaret, Iberostar, Barcelo and many others as well as global chains such as Marriott, Hilton, Accor, and IHG.
In line with the company’s success in the global market, we are expanding our team.
Work location: AdriaScan office in Cancun!
Duties & Responsibilities
We are looking for a Customer Support Specialist who will fully use their knowledge, experience, and expertise to further improve our customer services by serving our clients and partners more efficiently and with stronger focus on their needs. Working with other colleagues from the Customer Services Department and the Development and Quality Assurance teams, you will:
You will also have agile mindset with a clear focus on company’s clients, products, and goals, willing to learn and to apply newly acquired knowledge to improve your and your colleagues’ work results.
Required Knowledge, Skills & Experience
As a Customer Support Specialist you will need the following knowledge, skills, and experience:
Offer of Benefits to Our Employees
We at AdriaScan are proud of our success and we consider our employees important part of that success. The following are some of benefits we offer to our employees:
Please note that the job interview will be conducted in English.