Junior Software Tester / Knowledge Base Admin

Sv. Nedelja, Croatia

About AdriaScan

AdriaScan is a global provider of passport/ID scanning solutions in travel and hospitality industries. Since founding in 2006, we have implemented our solutions for over 2,500 customers across more than 110 countries worldwide.

Our solutions are industry standard, and we are approved supplier of passport/ID scanning solutions for some of the largest hotel groups, such as Marriott, Hilton, Accor, and IHG.

In line with the company’s global expansion, we are looking for new team members.

Duties & Responsibilities

New team member is required to work from office.

As a member of the Quality Assurance Team, you will collaborate closely with our developers and QA specialists to enhance the quality and functionality of our software solutions as well as improvement of internal Knowledge Base.

Your key responsibilities will include:

Knowledge Base Management: Contribute to maintaining and expanding the company’s knowledge base by writing concise, informative articles. You’ll work in coordination with the QA team to document solutions for recurring issues, ensuring the knowledge base remains a valuable resource for internal teams.
Cross-Departmental Collaboration: Act as a liaison between Customer Service and Development to address issues as they arise, facilitating effective communication to improve customer support and development processes.
Software Testing: Conduct both manual and automated testing to validate software functionality, performance, and reliability. Identify, document, and report issues, working closely with the development team to ensure timely resolutions.
Test Scenario Development: Create detailed test scenarios and scripts to cover all aspects of software use, recording results clearly and communicating findings to the team for continuous improvement.

Required Knowledge, Skills & Experience

A Software Tester is an ideal role for someone who wants to expand their career into the QA field and, to start with, has the following knowledge, skills, and experience:

Good knowledge of MS Windows OS
Basic knowledge of computer network and network protocols and components
Good knowledge of writing short articles
Excellent analytical and problem-solving skills
Good knowledge of English language (spoken and written)

Offer of Benefits to Our Employees

We at AdriaScan are proud of our success and we consider our employees important part of that success. The following are some of benefits we offer to our employees:

Relaxed working atmosphere in fast-paced growing business
Organized transport to and from AdriaScan offices in Sveta Nedelja to Zagreb
Possibility of promotion and pay rise based on work results and increased responsibilities
Free coffee, tea, fruits, snacks, and occasional barbecue parties

Please note that the job interview will be conducted in English.